On February 11, 2026, United Way Leeds & Grenville marked 211 Day by reminding people in Brockville, Ontario, that they can call a single phone number to find local support services. This free and confidential service helps residents quickly find resources for food banks, emergency housing, and mental health programs.
The 211 helpline is a confidential service that runs 24 hours a day throughout the year. According to United Way Centraide Canada, the service offers help in more than 150 languages to connect people with social and government supports.
This awareness effort comes shortly after the local United Way reached its 2025 fundraising goal of $900,000 on February 4, 2026. This money helps fund local programs like the Urgent Needs Fund, which provides emergency financial help to those in the community who are struggling.
Recent community surveys show that housing and homelessness are the most serious concerns for people living in the area. To raise awareness for the help available, more than 80 landmarks across Canada were lit up in red as part of a national event called United Glow.
By using the 211 number, families can avoid the confusion of searching through different phone books or websites to find help. The goal is to make sure every resident can find the right support quickly and easily when they need it most.