The City of Camrose has updated how it calculates water consumption on monthly utility bills, effective with the April 2026 billing cycle. Residents will now be billed for their exact water usage, rather than having their consumption rounded down to the nearest cubic metre.
The city says this change will provide more accurate billing and allow the Utilities Department to respond more quickly to any questions from residents. Furthermore, the higher level of precision will assist the city in identifying faulty water meters more efficiently.
This update follows the completion of an effort to replace all city water meters with modern radio wave units that automatically transmit data to Public Works each month. The shift in billing calculations was also supported by the recent implementation of new software, which replaced the city’s previous system as it reached the end of its life on March 31, 2026.
Residents who have questions regarding their water usage or new billing format are encouraged to contact the city by email at [email protected] or by phone at 780-672-4426.