Burlington Fire and Emergency Services added new safety resources to its website in Burlington, Ontario, on March 3, 2026, to give residents clear advice on how to handle sudden floods and heavy rain. These updates provide local information on flood risks and steps homeowners and drivers can take to protect themselves and their property.
The city launched two new sections called Flood Emergency Response and Safety Information and Stormwater Safety. Residents are instructed to report flooded basements to Halton Region by calling 3-1-1, while flooding in public areas like parks or streets should be reported to Service Burlington at 905-335-7777.
The new guidance warns that stormwater ponds are dangerous because water levels can change quickly and the currents are very strong. These ponds also contain dirty water from road runoff, so residents are told to stay away from them. For general safety, the city suggests households keep 12 litres of water for each person and a one-week supply of medicine in their emergency kits.
This safety update is one of the first major projects for Drew Boys, who became the new Fire Chief in February 2026. The city also included details about a provincial program that provides money to help with repairs for people in neighborhoods like Tyandaga Park Drive and Cavendish Drive that have faced creek flooding in the past.
