Kingston residents now have a simpler way to report minor crimes and incidents without stepping into a police station. The Kingston Police launched an upgraded online reporting system on June 26, 2026, letting people file certain non-emergency reports anytime from a computer, tablet, or mobile device.
The new platform, built by Toronto-based Triton Police Innovations, covers 16 types of incidents. These range from theft, fraud, and vandalism to traffic complaints, lost property, and harassing phone calls. Users can also attach photos, videos, and documents to their submissions. Each report gets reviewed by police staff and may be assigned for follow-up.
Kingston Police say the upgrade fits with their 2023-2026 Strategic Plan, which pushes for better technology and easier access to services. The force first moved to a Triton platform in April 2025, but the June launch adds a smoother, more complete reporting tool. Triton claims the system can make response times up to 10 times faster and cut unnecessary officer dispatches by 70 percent.
Online reporting does not replace 911. Emergencies, crimes in progress, break-ins, or any situation involving injuries or weapons still need an immediate phone call. The online option is meant for less urgent matters where a quick digital report gets the job done.
Chief Adam MacIntosh, sworn in this past January, leads the nearly 220-officer force serving about 132,000 people in the Kingston area. The enhanced reporting system is available now at the Kingston Police website.
