Community organizations in the Waterloo Region can now help their clients get around town more easily thanks to a new discounted transit pass program from Grand River Transit. Starting April 14, 2026, eligible non-profit and community groups can buy 2-ride fare cards for $3 each, a savings of $2 off the current regular price.
The Region of Waterloo Council set aside $25,000 for this pilot program in the 2026 budget to help vulnerable residents get to work, medical appointments, and other essential services. Agencies can purchase up to 250 of these discounted cards on a first-come, first-served basis while funding remains available.
Regional Councillor Colleen James, who chairs the Sustainability, Infrastructure and Development Committee, said the initiative is about keeping people connected. She noted that investing in these local agencies helps strengthen the community by removing barriers that often prevent people from accessing necessary support.
These new cards are meant to complement the existing Affordable Transit Program, which provides ongoing monthly pass discounts for individual residents who meet specific income requirements. Unlike the individual program, this new pilot gives agencies a way to provide immediate transit access to clients who may not be enrolled in the broader income-based system. Please note that the fare cards expire two years after purchase, and they cannot be exchanged or refunded.
