The St. John’s Regional Fire Department (SJRFD) is warning residents about a phone scam where fraudsters use the department’s name and number to trick people into giving out personal information. The warning comes after a Mount Pearl resident received a suspicious call on July 21, 2026, that appeared to come from the fire department.
The SJRFD issued a public alert on July 21, 2026, confirming that scammers are spoofing its caller ID to make calls look like they are from the department. In the reported call, the person claimed to be working in the area and tried to get personal details from the resident.
Officials with the fire department say the call did not come from their offices. They believe it is part of a spoofing scam where criminals use technology to make calls appear from a trusted organization. The fire department serves St. John’s, Mount Pearl, and Paradise, and has provided fire services to Mount Pearl since 1992.
The department is urging anyone who gets a suspicious call to hang up right away and call the organization directly using a trusted number. They also want residents to share the warning with family, friends, and neighbours, especially those who might be more vulnerable to phone scams. Anyone who believes they were targeted can report the fraud to the Canadian Anti-Fraud Centre.